58 pages • 1 hour read
Mateo AskaripourA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Chapter 12 opens with a reminder of Darren’s present-day situation—“Living on the penthouse floor of a 98-year-old building, worth millions of dollars” (142)—that he first referenced in the Author’s Note. He reiterates his initial message that anyone can learn from his advice and follow in his footsteps if they choose. The action of Chapter 12 picks up three months after Darren became an SDR. Frodo and The Duchess are managing to find prospective clients by relying on their social connections, but Darren is having no luck; he discovers that Clyde has given him a dud list, and when his manager gives him a new list of contacts, he begins to make progress. Ma is still coughing and tired, and the property management company is still calling. Then a media crisis hits Sumwun: A Black teenage girl goes to China to meet her Sumwun assistant, and he murders her. Companies start canceling their Sumwun services. Rhett rallies the troops with one of his high-octane motivational speeches, but Darren can see him cracking.
Ma continues to cough blood and is sent home from work for a few days, but she continues to insist that nothing is wrong. Jason has been beat up again, and he and Darren get into another spat about their respective life choices and ways of earning a living. Rhett calls Darren to ask him to appear on the morning talk show Rise and Shine, America for the sake of “optics” since the victim, Donesha Clark, was Black. On camera, Darren uses the tactics he has learned about selling to control the conversation and deflect host Sandra Stork’s criticisms of the company’s policies. Like Darren, she is the only Black person in her organization; she’s impressed by his performance and offers him a job should he want to take her up on it.
A news crew does a segment investigating Darren’s background, which Darren views at Sumwun. White reporter Bonnie Sauren goes to Bed-Stuy to interview Jason about Darren. Jason airs his grievances with Darren and denies that they are friends. He makes an allusion to their childhood misdoings, such as pilfering petty change and treats from ice cream trucks, causing Bonnie to sum up Darren as “Salesman. Starbucks barista. Thug” (165). Brian waylays Darren as he’s leaving the building and asks if he can get another chance to interview at Sumwun; Brian had an interview a month earlier and blew it, and Darren tells him he doesn’t “have what it takes” to succeed (166). Darren goes to Bed-Stuy and beats Jason to a pulp despite Wally Cat and Soraya’s pleas for him to stop. Ma chastises Darren, but he ignores her. The video of the beating goes public, and Rhett tells Darren not to come into work and books a spa day for him to enjoy with Soraya.
Soraya makes Darren promise to apologize to Jason, who is in the hospital. Darren does, but Jason rejects his apology and declares, “You dead to me” (176). Darren and Soraya go to the spa, but things are tense between them: She thinks that he is overly absorbed in his own life and not considering anyone else, while he thinks that she is being overly critical and not as loyal and supportive to him as she should be. They have sex in the Jacuzzi, but Darren gets distracted at a crucial moment by a TV news story in which Lucien Quartz, a prominent Sumwun investor, expresses his concerns about the company and Rhett. Soraya, frustrated with Darren’s behavior and his focus on Sumwun above everything, wishes that Darren were the person he used to be and storms out of the room. Darren settles back into the Jacuzzi with the champagne bottle, embracing his new identity that Soraya has rejected: “Fuck the old Darren […] I’m Buck” (181).
Financial woes plague Sumwun as clients continue to cancel services, despite being offered discounts. Darren gets into a spat with Ma, who is concerned about how he has been treating people and about his involvement with Sumwun. Darren claims that he is following her advice in pursuing his new path, but she states that she never wanted him to become a different person, just to have more opportunities. At work, Darren continues to lose clients, and the FBI raids the offices to investigate the company in relation to Donesha Clark’s murder. That night, Darren goes to Soraya’s house for dinner with her and her father. Mr. Aziz questions Sumwun’s actions and advises Darren to rethink his connection to the company. Darren defends Sumwun and gets angry with Mr. Aziz, insulting his intelligence and deriding his business. Soraya tries to smooth things over, but both men are unwilling to make amends, and Darren leaves in a huff.
After leaving the dinner, Darren goes out drinking with his coworkers, and he wakes up the next morning with a vicious hangover. Ma is knocking on the door, asking him to go to church with her. He initially refuses, claiming to be too unwell, but when Mr. Rawlings reminds him that “you only got but one momma” (193), he gets dressed and goes to church. During the service, he gets a text from Rhett asking him to come to his apartment. Rhett tells Darren about Sumwun’s financial difficulties and says the board wants to fire him. Many times when they were supposedly meeting sales goals, they in fact fell short. Darren’s confidence falters as he tries to cope with his new knowledge about the company he trusts, and Rhett, looking to Buck for help, is no longer a source of guidance.
Midweek, Sumwun is still floundering and under investigation. Darren goes home early to make amends with Ma for leaving church. He finds men from the property management company in the house and Ma reviewing paperwork. Darren explodes at his mother, accusing her of lying to him about not selling the house. He breaks his phone after running out of the house in anger. He sleeps at Rhett’s place for a couple of nights and goes into work on Friday to find another scandal plaguing Sumwun: a video of Rhett, drunk and half naked at a club, cavorting inappropriately with scantily clad women.
Two cops enter the office looking for Darren, who fears that they are going to arrest or beat him. They inform him that his mother has just died of lung cancer. Darren goes home, where he asks Mr. Rawlings if he knew that Ma was sick. When he finds out that Mr. Rawlings did know but promised not to tell, Darren orders him to move out of the house, despite Mr. Rawlings’s long history with Darren’s family and his pleas that he has nowhere to live.
At the funeral, Darren sits with his Sumwun colleagues, while Soraya, Mr. Aziz, Jason, Mr. Rawlings, and Wally Cat sit in a pew across the aisle. Soraya criticizes him for inviting over the Sumwun crowd after the funeral but not his old friends. After she again tells Darren that she wants him to go back to being his old self, he gets angry and swears at her, and they break up.
Darren gets a new phone and listens to the last voicemail his mother left him as she was on her way to the hospital. He finds the paperwork for the house, unsigned, and a letter from his mother on the kitchen table. Overcome with emotions that he can’t handle, Darren breaks everything in the house that he can get his hands on. Mr. Rawlings’s apartment is empty; Darren starts having second thoughts about evicting the old man, but he quashes them. On his way to work, he stops by to see the Starbucks crew, but they ignore him. At Sumwun, he ignores the fact that he should be in a meeting and instead starts calling the three people on his cold-call wish list. Clyde tries to order Darren to attend the meeting, but Darren threatens him, prompting Clyde to call the cops. Darren’s first two calls don’t lead anywhere, but then he gets Barry Dee on the phone and manages to sell him 2,500 Sumwun licenses if he also agrees to work for Barry on the side—or, as Darren puts it, “you own me, Barry. I’m yours” (218).
Part 3 digs into the question of identity and who Darren really is after three months of working as an SDR at Sumwun. It also explores the question of loyalty to one’s roots. Ironically, Darren works for a company that connects people across the world with advisors who help them work through their problems, but he refuses to listen to the advice of people whom he has known and trusted for years. Darren, called Buck by his coworkers at Sumwun, increasingly identifies with his work self rather than the Darren that his family and friends have always known.
The crack in Jason and Darren’s friendship that began in Part 2 deepens into a complete, and violent, break: Jason betrays Darren on television, and Darren retaliates by beating him severely. Significantly, Darren restrains himself from punching Clyde in Part 2 when Clyde performs a racist impersonation of a Black client during roleplay; he is “tempted to splatter his brains against the dry-erase wall” but instead focuses on “keep[ing his] eyes on the prize and all of that other Rocky ‘Eye of the Tiger’ bullshit” (100). Immediately after swallowing his anger to further his career goals, he wonders, “Is this what Ma really wants? What was so wrong with who I was last week?” (101). Conformity with corporate culture comes at the price of his pride and identity, and, in Part 2, Darren questions whether that price is worth the reward. In Part 3, however, Darren evinces a very different attitude toward Sumwun and his past self. Though he swallows his anger when provoked by Clyde, he shows no such self-restraint when Jason’s comments anger him and goes out of his way to seek Jason out and beat him.
The contrast between Darren’s restraint in Part 2 and his violence in Part 3 reveals the change in his personality and values in his first three months as an SDR at Sumwun. When Clyde provokes him, he strategically suppresses his rage to get the job. By contrast, when Jason provokes him, he doesn’t hold back; Jason doesn’t hold any sway over Darren’s future the way that Clyde does, and though the beating itself is bad publicity, the fact that he seriously injured Jason does not, from a career perspective, really matter. Darren allows himself to express his feelings openly because he isn’t being incentivized to suppress them. Here, Askaripour develops the connection between anger and sales that he set up in previously. Midway through Part 2, after his first morning at Sumwun, Darren witnesses the SDRs angrily chant “EVERY DAY IS DEALS DAY” (67). This scene links sales to anger in a significant way; similarly, throughout Part 2, Clyde is perpetually enraged during sales trainings. Darren’s anger in Part 3 seems to be in some way related to engaging in the act of selling. Though the exact relationship between sales and anger remains opaque, it’s a notable connection to trace as the novel unfolds.
Even more important than the beating itself, however, is the motivation behind it. Jason’s main statement when interviewed is that Darren is a different person now that he’s been working at Sumwun. He accuses Darren of “think[ing] he’s better than everyone around here” and being “on his Hollywood ever since he gotta job wit’ those white people in Manhattan” (164). Darren’s perceived change in personality and shift in loyalty from Bed-Stuy to Manhattan, which Jason first alluded to in Part 2, takes center stage in Part 3. Though Jason is most explicit in denouncing Darren’s new affiliations, he is not alone in noting how Darren has changed since working at Sumwun. When Darren is more interested in the latest news about Sumwun than having sex at the spa, Soraya tells him, “I honestly don’t even know who you are, Darren” and advises him to “get the hell away from Sumwun” (180). Likewise, Ma criticizes the hard-partying lifestyle that Darren has led since working at Sumwun and questions whether Darren is being manipulated by being asked to do things like the TV spot with Sandra Stork: “I just know how these people use us,” she worries (183). Mr. Aziz, too, thinks that Darren should sever ties with a company that “has done more harm than good” and that he should seek work elsewhere (189).
After Ma’s death, Soraya continues to express her desire for the “real” Darren instead of “someone Mrs. V wouldn’t know” (207), but Darren rejects her appeals and breaks up with her. Throughout Part 3, Darren rejects the advice and support of his friends and family and instead embraces the new identity he’s been given at Sumwun: “I’m Buck,” he claims after his fight at the spa with Soraya. His personality also undergoes a shift towards violence, most notable in the beating he gives Jason, but also evident in the barely suppressed rage he feels towards Soraya when she critiques his decisions. He breaks his phone and smashes items in his mother’s house, actions that seem far removed from the Darren of Parts 1 and 2. When Darren beats Jason, Wally Cat criticizes Darren for playing into media stereotypes that portray Black men as violent.
Part 3 explores a seeming paradox about the shift Darren’s identity has undergone since working at Sumwun: He seems both more white, according to Jason and Soraya, who notes changes in the way he speaks, and more Black, according to negative stereotypes depicting Black men as violent thugs, as the headline “YOUNG THUG HITS BACK” describes him after Jason’s beating (171). In moving away from the identity and values he had prior to working at Sumwun, Darren ends up conforming to narrow presentations of self that seem far removed from the person he used to be. He exhibits a meanness and lack of consideration for others in Part 3 quite different from his behavior in earlier sections. His unwillingness to listen to formerly trusted friends and family when they critique Sumwun, and his new penchant for violence, are paired with what seems like an intentional rejection of compassion. Yelling at his mother when the property management company comes by and yelling at Soraya during their breakup—not to mention beating Jason—are acts that seem out of character. Darren’s refusal to help Brian, and the insults he directs at him, are in stark contrast to the Darren who nurtured his staff’s abilities at Starbucks. The most notable refusal of compassion, however, is when Darren evicts Mr. Rawlings. This act, which Darren pays for later, exemplifies how far off course Darren has gone. His depriving an elderly man, practically a relative, of housing to satisfy his anger shows that Darren has been changed for the worse by working at Sumwun.
Part 3 concludes with Darren closing Barry Dee, a wish-list client that he had little likelihood of persuading to purchase Sumwun licenses, especially during the fallout from user Donesha Clark’s death. This successful deal not only illustrates Darren’s sales prowess, but also further enmeshes him in the startup world: “you own me, Barry. I’m yours” (218), Darren assents when agreeing to work for Barry. This language of ownership of a human being and their labor alludes powerfully to the themes and metaphors of enslavement present throughout the novel. In Darren’s phrasing, he has sold not just his work, but himself, to Barry.