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Philip G. ZimbardoA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
On April 28, 2004, Zimbardo observes on television images of the Abu Ghraib prisoner abuses and tortures, sure that the torture was inflicted by “only a few ‘bad apples’” (325). He says that he was troubled by General Richard B. Myers, chairman of the Joint Chiefs of Staff, who proclaimed that Abu Ghraib was an isolated incident before he conducted any investigation of the system of military prisons in Iraq, Afghanistan, and Cuba. The general’s statement absolved the system and placed blame solely on individual actors. By 2006, more than 400 investigations were opened into such allegations. Zimbardo views the Abu Ghraib prison abuses as an example of “what could happen when all the constraints that operated in our experimental setting were removed” (329) and notes the powerful situational forces at play in such a place.
A 24-year-old Army Reservist named Joe Darby blew the whistle on the prisoner abuses by submitting evidence to the Criminal Investigation Division. His decision was an enormous act of courage, and he committed a heroic act in defense of persons he was trained to deindividuate and dehumanize at a time when systemic and situational forces were having the opposite effect on his compatriots. Zimbardo was drawn into the controversy at the request of Gary Myers, counsel for Staff Sergeant Ivan “Chip” Frederick II, a military policeman in charge of the night shift on Tiers 1A and 1B, where the abuse occurred. He sought to establish the systemic and situational forces that led to the abuses.
Abu Ghraib was once Saddam Hussein’s torture center. After Saddam fell, the United States repurposed it as a detention and interrogation facility. Abu Ghraib is the size of a small city, marked by a high tower that locals previously used for mortar target practice. It was never properly cleaned prior to US occupation, so bodies were found half-eaten by dogs, and the dogs continued to roam the facility. UK officials had advised that the structure be destroyed, but the American forces decided to repair the building so that they could use it “to detain all those who were suspected of vaguely defined ‘crimes against the Coalition,’ suspected insurgency leaders, and assorted criminals” (333). Despite this original intention, many were held in the facility simply because they expressed “displeasure or ill will” (333) toward the US, and many prisoners were blameless civilians apprehended in random military sweeps that rounded up entire families for interrogation.
The facility was attacked nightly by mortar, which created an ambient sense of fear among the troops at the prison. After a particularly terrifying attack, Colonel Pappas housed everyone inside the prison, and they slept in small prison cells just like the prisoners. The prison did not have adequate water and drainage systems. During windstorms, dust particles blew into everyone’s lungs and caused viral infections. Zimbardo paints a picture of “hell on earth” (335).
In June 2003, Reserve Brigadier General Janis Karpinski was made commander of the 800th Military Police Brigade, which operated Abu Ghraib Prison as well as all other military prisons in Iraq. She was inexperienced and unqualified for the position, and she quickly abandoned her post at Abu Ghraib because of its dangers and horrid living conditions. Her decision created a void in top-down facility supervision and encouraged sexist attitudes that lead to a breakdown in military discipline and order. Concurrently, the prison population swelled.
Staff Sergeant Ivan “Chip” Frederick II, a 37-year-old corrections officer and army reserve officer, was described as shy, kind, patriotic, and neat almost to a fault. He has a long history of exemplary reviews both as a corrections officer and as an army reservist. Chip’s psychological evaluations established that he was morally virtuous and had no sadistic or pathological tendencies. But the evaluations also painted Chip as “obliging, docile, and placating, while seeking relationships in which he could lean on others for emotional support, affection, nurture, and security,” and they identified in him a “tendency to submit to the wishes of others in order to maintain security” (342).
This evaluation led a military psychologist to raise concerns about Chip’s ability to lead in complex and demanding situations, such as those in Abu Ghraib, and to conclude that he “would make a good ‘social-emotional leader’ but not as good a ‘task leader’” (343). Zimbardo defines a social-emotional leader as one who “is sensitive to the needs of those in his organization and engages in activities that will promote a positive quality of group membership” (343); a task leader is a more formal leader who sets strict agendas and standards. The conditions at Abu Ghraib necessitated a good task leader, which Chip was not—he was the wrong man for the job, but he was asked to supervised a large number of prisoners at Abu Ghraib. The psychological assessment also revealed that Chip has suffered from psychological burnout, exhibiting the symptoms of emotional exhaustion and cynicism. Zimbardo concludes that Chip’s ordinary cognitive capacities were overwhelmed by the extreme burden imposed on him by Abu Ghraib’s situational demands.
Chip attempted to perform his duties to the best of his abilities. He requested regulations and operating procedures, and repeatedly reported military code violations. He lamented that there were no written procedures, no formal policies, and no structured guidelines. Chip was scheduled to work 12-hour shifts, seven days a week, for 40 days straight. He was then given one day off, followed by two straight weeks on. After completing a shift, he slept in a prison cell in another part of the prison, and he was sustained by one meal a day. Zimbardo comments, “This was exactly the worst working conditions for him” (347).
High-ranking solders rarely visited during the night shift, so guards did as they pleased. When high-ranking and military intelligence officers did visit, they instructed Chip and the other military police to “soften up” the prisoners for interrogation, indirectly encouraging them to engage in the abuses for which they were later sanctioned. Chip states, “I got the impression that nobody cared. Nobody cared what happened in there” (350). A social norm of abuse acceptability was established in the prison and matters escalated. Zimbardo emphasizes that Chip’s unpreparedness and that his job was at odds with his personal characteristics. As a result, Zimbardo claims that “[i]t was as extreme a setting for creating deindividuation as I can imagine” (351).
Another night shift MP, Ken Davis, states, “We were never trained to be guards. The higher-ups said, ‘Use your imagination. Break them. We want them broke by the time we come back’” (352). Aside from the prodding to ‘soften-up’ the prisoners, the situational forces of Abu Ghraib did not direct the guards to do bad things; rather, the situation gave them “freedom from the usual social and moral constraints on abusive actions” (352). An independent investigation of the conditions within US military prisons in Iraq concludes that the social psychological concepts of deindividuation, dehumanization, enemy image, groupthink, moral disengagement, and social facilitation were all present. Sexual abuse eventually overtook the guard-prisoner relationship in Abu Ghraib’s Tier 1A and the situation spiraled out of control. Forced nudity, handcuffing, forcing male prisoners to wear women’s underwear, forcing prisoners into sexual poses, forcing groups of detainees to masturbate themselves while being photographed and videotaped, and even raping detainees all took place. Other abuses and torture practices included breaking chemical lights and pouring the phosphoric liquid on detainees, beating detainees, threatening detainees with rape, sodomizing detainees with various objects, and using military dogs to frighten and on occasion bite detainees.
After investigating, General Antonio Taguba concludes, “Military intelligence personnel allegedly requested, encouraged, condoned or solicited Military Police personnel […] to abuse detainees, and/or participated in detainee abuse, and/or violated established interrogation procedures and applicable law” (358). Several hundred incidents of abuse similar to Abu Ghraib have been uncovered in US military prisons in Iraq, Afghanistan, and Cuba. Similar abuses have also been discovered in British Iraqi and Afghani prisons. In total, Zimbardo argues that these cases offer further evidence that the psychological principles operating in Tier 1A of Abu Ghraib were not person-specific, but situation-specific.
Zimbardo testifies at Chip’s trial but fails to convince the judge. Chip and his fellow MPs were convicted. He was sentenced to eight years in prison, a dishonorable discharge, demotion to E1, and forfeiture of all pay and allowance, including 22 years of his saved retirement income. Zimbardo laments the harshness of the military decisions that played out “on the international public relations stage” (373), decisions that punished the individuals rather than the situation that enabled the evil to take place.
Since Chip’s trial, more evidence has revealed the complicity of several military commanders in the abuses and torture on Tier 1A of Abu Ghraib prison. The evidence reveals a modern ‘administrative’ evil, which exists in both public and private organizations operating within a legal (but not ethical) framework to inflict suffering through systemic pressures.
Four investigations were conducted of the Abu Ghraib prison abuses: three were commissioned by the military to focus on perpetrators and one was commissioned by Secretary Donald Rumsfeld. Every investigation report noted the systemic and situational forces at play in Abu Ghraib. They differed only in the conclusions drawn from such observations.
The Army’s chief law enforcement officer, Provost Marshal Donald Ryder, prepared the first report on orders from Lieutenant General Ricardo Sanchez. The document reviews the prison system throughout Iraq and includes recommendations for improvement. It reports “fuzzy boundaries” (382) between the military police and the military intelligence officers and concludes that system-wide training and manpower inadequacies and human rights violations pervade the US Iraqi prisons.
General Sanchez assigned Major General Antonio M. Taguba to conduct a more thorough investigation of detainee abuse, undocumented prisoner escapes, and widespread failures in discipline and accountability. This report stated that systemic problems plague the institutions. When interviewed about the abuses, Sergeant Javal Davis stated that he witnessed prisoners being forced to perform what he considered immoral acts but he did not report the abuse: “I assumed that if they were doing things out of the ordinary or outside the guidelines, someone would have said something” (384).
The Taguba report noted the lack of prisoner count standardization and its effect on order within the prison, as well as the lack of training, lack of resources, prison overcapacity, and top-level action which “strengthened the impression that there would be no payback for abusing prisoners” (385). The report buttresses Chip’s claims that unidentified civilians gave orders to him and his staff, which created a confusing structure for military police officers (MPs). The Taguba report identifies specific commanders who did not lead well, and therefore, warranted punishment, as well as civilian interrogators and interpreters who inappropriately involved MPs in interrogations for which they were not trained. The report charged them with specific offenses including “evil of inaction” (388) and other offenses such as failing to report soldiers who abused detainees.
Another review of 94 confirmed cases of detainee abuse in Afghanistan and Iraq is drafted by Lieutenant General Paul T. Milolashek. The report identifies the many flawed decisions of senior commanders and military officers but concludes that the abuses are solely the fault of the low-ranking soldiers who committed the offenses.
Another report, drafted by Lieutenant General Anthony R. Jones and Major General George R. Fay, ultimately blames the “small groups of morally corrupt soldiers and civilians” (392), but the report also addresses situational and systemic factors in the abuse. It lists seven primary contributing factors to the abuses, all but one of which are situational or systemic factors. Zimbardo points out that the individuals who committed the abuses are not the only ones at fault; rather, “the picture that is emerging is one of complex multiple causality” (397).
The Schlesinger Report also provides insight into the systems at play, and Zimbardo explains that the details it provides makes a link between the stressors of the situation and the abusers. The report specifies flaws in operation and identifies problems in leadership and command. The report begins by noting “the widespread nature of ‘abuse’ across all US military facilities” (398), including incidents more horrific than those exposed in Abu Ghraib. The report specifies five major problems: inadequate training of MPs and MIs, inadequate equipment and resources, extreme pressure on interrogators to produce intelligence, weak and inexperienced leadership, and the CIA operating under its own rules, without accountability. The report further addresses the conditions of the prison and makes clear “the total failure of leadership at every level and its contribution to the abuses by the MPs” (399).
The Schlesinger Report states that the following psychological motivators were present at Abu Ghraib: deindividuation, dehumanization, enemy image, groupthink, moral disengagement, social facilitation, and other environmental factors. It notes the practice of stripping detainees. The tactic was initially employed to increase the vulnerability of detainees and to facilitate compliance with interrogators, but it became a dehumanizing practice which led to many of the heinous acts. These investigative reports all specify situational/environmental and systemic/situational influences on behavior but “stop short of attributing blame to higher levels in the chain of command” (402).
A 2005 Human Rights Watch report calls for an investigation of the architects of the policies that led to the widespread abuses, tortures, and murders of prisoners in Iraq, Afghanistan, and Cuba. The report identifies the “architects” of the torture (Bush, Cheney, Rumsfeld, and former CIA director George Tenet), the “justifiers” (the lawyers who legalized it), the “‘foremen’ on the torture construction job” (the military leaders), and the “technicians” (the daily laborers, or the soldiers) (403). The report notes that the methods approved by senior officials are coercive and widely condemned by the United States as barbaric torture when practiced by others. As well, the Army field manual condemns such practices as torture. Both US and international law assert that “individuals in civilian or military authority may be criminally liable for crimes committed by those under their command” (406), but the military has not attempted to prosecute any officer under such doctrine.
The Human Rights Watch argues for criminal investigations under the terms of the War Crimes Act of 1996, the Anti-Torture Act of 1996, and the Uniform Code of Military Justice. The organization asserts that Rumsfeld approved interrogation techniques and approved the act of hiding detainees from the International Committee of the Red Cross, thus creating the conditions for troops to commit war crimes. The report notes that he may also incur liability as an instigator of such crimes. As evidence, the report cites a list of interrogation methods that violate the Geneva Convention and the Convention against torture and that Rumsfeld authorized. The International Committee of the Red Cross repeatedly warned the Department of Defense about torture and abuse in its facilities. In response, the Department of Defense curtailed inspections and ignored the abuses, which worsened.
The Human Rights Watch accuses Tenet of several violations, including the specific authorization and direction of torture tactics such as: “waterboarding,” withholding medicine, feigning suffocation, utilizing stress positions, light and noise bombardment, sleep deprivation, and false flag operations which “mak[e] detainees believe they are in the hands of foreign governments” (408). The report also alleges that, under Tenet’s direction, the CIA hid detainees by placing them in secret locations beyond the protection of the law and used ‘ghost detainees’ kept off the books and hidden from investigators. All are violations of international law. Historian Alfred McCoy states that “the CIA was both the lead agency at Abu Ghraib and the source of systematic tortures practiced in Guantanamo, Afghanistan, and Iraq” (411), so therefore, the soldiers at Abu Ghraib can be understood as loyalists who followed the orders delivered from much higher up in the chain of command.
General Sanchez “authorized interrogation methods that violate the Geneva Conventions and the Convention against Torture” (411), which he formalized as rules in a memo dated September 14, 2003. Rumsfeld’s commissioned Schlesinger Report concludes that a dozen of these techniques exceeds the bounds of acceptability in Army Field Manual 34-52 and are more extreme than the methods approved for Guantanamo. General Sanchez also lied to Congress in a sworn testimony regarding his ordering of such techniques.
The Human Rights Watch report alleges that Major General Geoffrey Miller knew about the crimes at Guantanamo and that he “may have proposed interrogation methods for Iraq that were the proximate cause of the torture and war crimes committed at Abu Ghraib” (413). Miller developed specialized interrogation teams which integrated military intelligence personnel with military police and engaged in interrogation tactics violative of international law. Miller encouraged the teams to become more aggressive in their interrogation, and he blurred the lines of authority, creating a chaotic and confusing situation for soldiers under his command.
As further evidence of the systemic and situational nature of these offenses, acts of brutality were carried out by US soldiers throughout Iraq in non-prison settings. This entire period is wrought with confirmed acts of civilian mass murder, rape, and violent beatings by US troops. Specialist Anthony Lagouranis began documenting the abuses, some of which took place in civilian homes, and sending them up the chain of command, but this documentation, which included photographs, was ignored.
Culpability reaches the highest levels. President Bush authorized “renditions,” which is nomenclature for disappearing prisoners to countries where the use of torture is well-known. President Bush also authorized “reverse renditions,” in which foreign authorities arrest suspects and transfer them into US custody in a location where basic legal protections under international law are not afforded. Even the administration’s framing of the conflict as a “war on terror” creates an “ideological foundation [that] has been used by virtually all nations as a device for gaining popular and military support for aggression, as well as repression” (430). Zimbardo notes that and “[f]ear was the linchpin that gained the majority support of the US public and Congress first for a preemptive war against Iraq” (430).
A report drawn from data in a public database of statements by Bush, Cheney, Rumsfeld and other administration staff concludes that the “officials made 237 specific “false and misleading” statements on the Iraqi threat in 125 public appearances, an average of about 50 for each disciple” (431). The administration created a color-code for terrorist threat levels that kept the public feeling fearful. The administration began referring to President Bush as “commander in chief,” and in turn, vastly expanded his presidential powers under the belief that he and his administration were above national and international law. Cheney lobbied for an exception to McCain’s amendment to the Department of Defense’s budget authorization bill to allow the CIA “to use whatever means it deemed necessary to extract information from its suspects” (432).
In August of 2002, the administration’s Department of Justice drafted a memo now referred to as the “Torture Memo.” The memo narrowly defines torture as occurring only in the most extreme circumstances and asserts that the US ratification of the 1994 anti-torture statute is unconstitutional because it interferes with the president’s power as commander in chief. The memo also gives the president authority to reinterpret the Geneva Conventions and asserts that persons captured in Afghanistan, Taliban soldiers, al-Qaeda suspects, insurgents, and everyone else in custody are not considered POWs and as such, not granted corresponding legal protections. These “enemy noncombatants” can be held indefinitely at any facility in the world. Circumstantial evidence exists that decisions were deliberately made in a manner “to insulate Bush and to give him deniability” (435).
Zimbardo concludes by defining “administrative evil” as existing in a framework of policy and beyond the abilities of any one person, yet he argues that “organizations must have leaders, and those leaders must be held accountable for creating or maintaining such evil” (438).
Every investigation into what occurred in Abu Ghraib details the stunning situational forces that transformed previously well-regarded and commended soldiers into international-law-violating evildoers. All three themes of the book are addressed in these chapters; the soldiers’ evil behavior, the abuses of power they commit as individuals holding positions of authority, and their conformity to the expectations of the group demonstrate the potential of situational factors to upend personal value systems.
In a situation like Zimbardo’s Stanford Prison Experiment, but in far greater intensity and scope, situational forces acted on the prison guards and influenced them to dehumanize the prisoners and engage in horrendous acts of abuse. Every psychological principal previously analyzed—deindividuation, the power of anonymity, dehumanization, the evil of inaction—was present in the prison. Zimbardo also analyzes Chip Frederick’s psychological profile to illustrate that he was thrust into a role he was unprepared to play. Zimbardo argues that this overwhelmed Chip and caused him to lose control of the situation and himself.
Systemic fault in creating the situational forces is also addressed in detail via the Human Rights Watch report and Zimbardo’s own analysis, which ascribes blame to President Bush, Vice President Cheney, Donald Rumsfeld, and other administration, government, military, and CIA officials through their deliberate actions in crafting a system that cultivated situations which influenced individuals to behave so horrendously. Zimbardo argues that while Chip and his fellow MPs should be held accountable for their actions, systemic fault should also be ascribed to the architects of the system which created the conditions that facilitated such action, and such factors should have been accounted for in Chip’s sentencing.